Patient Safety

Partnerships for Patients

Partnerships for Patients

Innovations in Patient Safety

This report highlights 16 health plans’ efforts to prevent healthcare-acquired conditions, help patients transition smoothly from hospital to home, and manage chronic conditions effectively to avoid complications and preventable readmissions.

Health Plans Join Partnership to Promote Patient Safety, Lower Hospital Readmissions

Washington, DC – Evidence continues to mount that far too many patients are harmed as the result of preventable events that occur during the course of receiving medical care. In fact, a just-released report published in Health Affairs finds that errors and adverse events occur in one in three hospital admissions.

Health Insurance Plans Making a Difference: Driving Quality Improvement and Accountability - [PDF]

This survey of health plans, representing more than 95,000,000 covered lives, highlights the scope and variety of programs and initiatives targeting quality improvement. The survey data, collected in 2009, demonstrate health plan activities and programs that improve quality of care, patient safety, and reduce costs to the health care system.

Ensuring Quality through Appropriate Use of Diagnostic Imaging - [PDF]

Health insurance plans across the country have observed several alarming trends with respect to high-tech imaging and implemented radiology benefit management programs to address patient safety, quality and waste. Ensuring Quality through Appropriate Use of Diagnostic Imaging is a white paper supporting and highlighting health insurance plan strategies that are working to address the quality, patient safety, and cost issues that our nation faces in the use of high tech imaging.

AHIP Endorses 'Patient Charter' to Guide Physician Performance Measurement, Reporting

(Washington, DC) -Today, America's Health Insurance Plans (AHIP) joined other stakeholders, including major physician, consumer, employer, labor, and quality groups in supporting a standard set of guiding principles on physician performance measurement and reporting. These principles, which lay out best practices for health plans, employers, coalitions, and state governments with performance measurement and reporting systems, are outlined in the Patient Charter developed by the Consumer-Purchaser Disclosure Project.

Preparing the Way – Disaster Readiness Planning for Health Insurance Plans - [PDF]

This report published by AHIP’s Readiness Task Force assembles some of the best practices and procedures employed by health plans in emergency preparedness and contingency planning.

Pandemic Tools and Checklists - [PDF]

This page provides information from government agencies, the private sector, and other organizations working to improve preparedness and response to infectious outbreaks. 

Aetna: Identifying and Addressing Serious Health Risks

Aetna: Preventing Dangerous Drug Interactions

Aetna: Supporting the Practice of Evidence-Based Medicine

Amerigroup: Coordinated Case Management

AHIP member company produced video - Amerigroup: Coordinated Case Management

Amerigroup: Dedicated Doctors and Nurses

AHIP member company produced video - Amerigroup: Dedicated Doctors and Nurses 

BCBS of Massachusetts: The Alternative Quality of Contract

AHIP member company produced video - BCBS of Massachusetts: The Alternative Quality of Contract 

Cigna: A Cigna Member Tells How the Health Plan Helped Her Following a Car Accident

AHIP member company produced video - Cigna: A Cigna Member Tells How the Health Plan Helped Her Following a Car Accident 

Cigna: A Cigna Member with Diabetes Tells How the Health Plan's Wellness Program Turned Her Life Around

AHIP member company produced video - Cigna: A Cigna Member with Diabetes Tells How the Health Plan's Wellness Program Turned Her Life Around 

Cigna: Coaching a 9/11 Survivor for Better Health

Cigna: Enabling a Victim of Domestic Violence to Begin Rebuilding Her Life

Cigna: Finding Food for a Sick Child

Cigna: Getting on the Right Track with Weight Loss, Diabetes, and Depression

Cigna: How Health Coaching Works

EmblemHealth Nurse Case Managers Provide a Personal Touch To Put Patients on a Path Toward Better Health

EmblemHealth: Finding Creative Ways for a Patient to Afford Treatment

EmblemHealth: Overcoming Alcoholism and Addressing Unmet Medical Needs

EmblemHealth: Reaching Out to Patients with Complex Conditions

Excellus BCBS: Keeping Medications Affordable

Excellus Blue Cross Blue Shield - Keeping Medications Affordable

Excellus BCBS: Overcoming Confusion about Medications after a Hospital or Rehab Stay

Excellus Blue Cross Blue Shield Video - Overcoming Confusion about Medications after a Hospital or Rehab Stay

Excellus BCBS: Protecting Patients from Adverse Drug Interactions

Excellus Blue Cross Blue Shield Video - Protecting Patients from Adverse Drug Interactions

Group Health Cooperative: Living Well with Chronic Conditions

AHIP member company produced video - Group Health Cooperative: Living Well with Chronic Conditions 

Group Health Cooperative: The Medical Home

AHIP member company produced video - Group Health Cooperative: The Medical Home

HealthPartners: Achieving Results that Make a Difference for Diabetes Patients

HealthPartners Video - Achieving Results that Make a Difference for Diabetes Patients

HealthPartners: Coaching Patients on Reaching Goals for Better Health

HealthPartners Video - Coaching Patients on Reaching Goals for Better Health

HealthPartners: The Diabetes Wizard

HealthPartners Video -The Diabetes Wizard

Humana: Humana Cares

AHIP member company produced video - Humana: Humana Cares

Independence Blue Cross: Enabling Doctors and Nurses to Realize their Goals for Excellence

Independence Blue Cross video -  Enabling Doctors and Nurses to Realize their Goals for Excellence

Independence Blue Cross: Teaming Up to Address Patients’ Many Needs

Independence Blue Cross's doctors, nurses, medical assistants, and pharmacists work together to make sure that patients have the lab tests, primary and specialty care, and patient support they need to live healthy lives.

Innovations in Patient Safety (Report) - [PDF]

This report highlights 16 health plans’ efforts to prevent healthcare-acquired conditions, help patients transition smoothly from hospital to home, and manage chronic conditions effectively to avoid complications and preventable readmissions.

Molina: Shots for Shorties and Check Up or Check Out

AHIP member company produced video - Molina: Shorts for Shorties and Check Up or Check Out 

SCAN Health Plan: A Better Way to Care

AHIP member company produced video - SCAN Health Plan: A Better Way to Care