Excellus BCBS: Overcoming Confusion about Medications after a Hospital or Rehab Stay
Featuring: Dr. Mona Chitre, Director of Pharmacy
Patients discharged from hospitals or rehab facilities are confused when they return home with bags of new medications. They don’t know whether to take their old medications, their new medications, or both. Excellus Blue Cross Blue Shield pharmacists help them sort through the maze.
“By the time they come back home [from a hospital or rehabilitation facility]…they have bags of medications, and how does someone reconcile that?...It’s challenging…The programs that we’re now putting in place is a pharmacist, or a nurse, working together with a patient and their provider and…looking at all the medications they started with, all the medications they’re leaving with, and ensuring that those patients are on the right set of medications when they go home.”