Emergency Room Follow-Up
To help patients who have used emergency rooms frequently for non-emergency care, Cigna Medical Group increased patient education about available care, opened urgent care centers to handle complex needs, and created a new 24-hour nurse line to quickly link seniors with needed services. EmblemHealth uses a multidisciplinary team of professionals to follow up with frequent ER patients and ensure that they receive timely care.
Featured Speakers
Robert Flores, M.D., Medical Director, Population Health, Cigna Medical Group
Mohamed Diab, M.D., Vice President, Administrative Services and Clinical Informatics