Multimedia Library

Whether you’re seeking to find ways to integrate medical management initiatives to improve member care or anticipating changes in primary care delivery models, you’ll find information and real-world examples videos and podcasts featured in our multimedia library.


2012 VIDEOS and PODCASTS

Pitney Bowes Bridging the Communication Chasm to Drive Customer Engagement 
August 24, 2012
Emerging Solutions Podcast Series. Health insurers today are faced with a huge chasm between the vast amounts of customer data that is available today and the ability of carriers to utilize that data for driving increased levels of member engagement. Pitney Bowes Software helps to bridge that communication gap to enhance the customer experience, improve desired outcomes and reduce operational costs.
   Trizetto Drive Value and Loyalty in a Consumer Driven World
June 20, 2012
2012 Institute Innovations Center.  
     PayFlex  The Future of Healthcare Consumerism
June 20, 2012
2012 Institute Innovations Center.  
    Accenture  Trends in mHealth and Connected Health
June 20, 2012
2012 Institute Innovations Center.  
Customer Effective  Business Process Automation with Microsoft Dynamics CRM
June 20, 2012
2012 Institute Innovations Center.  
    ipg  Implementing Strategies to Innovate and Navigate Device Benefit Management
June 20, 2012
2012 Institute Innovations Center.  
    Tata  Executing Transformation Strategies Leveraging Partnerships and the Digital Enterprise
June 20, 2012
2012 Institute Innovations Center.  
    Pega  How Accountable Care Organizations are Leveraging Information and Technology to Improve Outcomes
June 20, 2012
2012 Institute Innovations Center.  
    Onehealth  OneHealth: Evolution of Condition Management
June 13, 2012
Emerging Solutions Podcast Series. Self Management creates a holistic patient-centered approach for behavior, wellness and medical conditions through online social health communities. The OneHealth Social Solutioning ™Platform provides a safe place for members to use the power of social media to support each other and sustain behavior change. Increased engagement, enhanced wellbeing and improved outcomes result in proven medical cost savings.
Care Innovations  Addressing the Needs of ASO’s, TPA’s and At Risk Populations: What are You Doing for Them and Your Bottom Line?
June 6, 2012
Emerging Solutions Podcast Series. 1% of patients account for more than 25% of health spending. If your company is at-risk for some of the costs of this care, what are you doing today to help people with chronic conditions manage themselves better from the comfort of home and utilize the healthcare system more effectively? Find out how technology can help achieve your business goals.
    hcl  Managing Disruptions in Healthcare
June 5, 2012
Emerging Solutions Podcast Series. The Healthcare payer industry has been facing disruptions. A few major ones that will have a lasting impact on our industry are Unfunded Mandates and Fraud, Waste and Abuse in the industry. The podcast aims at discussing HCL Solutions that attempts at managing these disruptions focusing on 5 C’s - Customer Centricity, Cost, Compliance, Care Quality and Consistency.
    Accenture  Anticipating the Amorphous Public Exchange Market
May 11, 2012
Emerging Solutions Podcast Series. Accenture's Rich Birhanzel and Phil Poley discuss the current health insurance exchange landscape and what health insurers need to know about the state perspective. Learn how health insurers can have a bigger say with what the states are doing and influence the path forward.
       Sungard  Automate & Streamline to Accelerate Growth
May 5, 2012
Emerging Solutions Podcast Series. Health plans today are transforming their business models to achieve growth. And to achieve growth, plans must respond quickly to consumers, providers and regulators. Manual processes of yesterday are a drain on efficiency and resources, and will hinder a plan from achieving their growth targets. By automating and streamlining key processes and systems, plans can focus energies on accelerating growth.
Landacorp logo  Big Solutions in Healthcare Technology
April 26, 2012
Emerging Solutions Podcast Series. Landacorp is dedicated to the advancement of healthcare collaboration through technology solutions that capture relevant information and share that information amongst providers, payers and members to improve health care decisions and optimize cost.
Health Dialog  Spreading the Well: What Makes Wellness Programs Usable?
April 3, 2012
Emerging Solutions Podcast Series To control costs and improve health, we must find a way to engage people in actionable wellness initiatives that work. Health Dialog and Limeade have joined forces to do just that, bringing engaging, personalized resources to an entire population, from well to sick, so everyone can become engaged in ways that are fun, relevant, and suitable for them.
Colibrium  Integrating Sales, Service and Wellness to Improve Financial Performance
March 27, 2012
Emerging Solutions Podcast Series. Mark Poling, CEO of Colibrium Partners, discusses the changing landscape of health insurance and how to leverage modern technology to be successful. The implications of healthcare reform lowering consumer switching costs and increasing emphasis on lowering the cost of care are examined. Proven approaches for health insurance companies to leverage Customer Relationship Management (CRM), mobile applications and social media to increase customer service levels while improving the health and wellness of their members will be highlighted.
LexisNexis  Leveraging a Health Plan’s Big Data for Big Impact
March 27, 2012
Emerging Solutions Podcast Series. Health plans have the ability to enhance wellness and disease management programs as well as administrative efforts around fraud prevention by leveraging the large amounts of data stored in their systems. By applying linking, predictive and other advanced analytics data can be transformed from information to insight.
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Social Network Analytics
January 24, 2012
Emerging Solutions Podcast Series

Fraud
January 24, 2012
Emerging Solutions Podcast Series  
Thomson Reuters  Thomson Reuters - Speaker Bob Kelley SVP Center for Healthcare Analytics
January 1, 2012
Emerging Solutions Podcast Series